The company prides itself on screening the right people for the job to ensure an effective, professional company that puts its clients first. The company has a program in which all the drivers have to undergo before they can have any contact with the clients. The safety of the clients is of paramount importance to the company, so much that it is emphasised to the drivers.

 On the administration side of things, the company made sure to employ people who will communicate the values of the company best, as the administration side determines the likelihood of clients returning to do business with the company. The people who are hired for this position are made to understand the importance of increasing stakeholder experiences with the company to maintain good relationships with all its stakeholders